Contact Us

We’re here to help. If you have questions about an order, shipping, returns, billing, or our products, please contact Carter Wilson using the information below. Our team is committed to providing clear and timely customer support.


Customer Support

Email: support@carterwinston.com
Phone: +1 437-989-4284

Business Address:
Carter Wilson
Address: 3336 Sawmill Valley Drive, Mississauga, Ontario, Canada

(This address is used for administrative and customer support purposes only and is not a retail storefront.)

Customer Support Time:
Monday to Friday: 9:00 AM – 5:00 PM (EST)

We aim to respond to all inquiries within 24–48 business hours.


Business Information

Store Name: Carter Wilson

Email: support@carterwinston.com
Phone: +1 437-989-4284

Business Address:
Carter Wilson
3336 Sawmill Valley Drive
Mississauga, Ontario, Canada

Customer Support Time:
Monday to Friday: 9:00 AM – 5:00 PM (EST)


Order & Returns Support

For faster assistance, please include the following in your message:

  • Order number

  • Full name used at checkout

  • Email address

  • Description of your inquiry or issue

Returns must be requested before sending any items back. Please review our Return & Refund Policy for full details.


How to Reach Us

You may contact us by:

  • Email (recommended for order-related inquiries)

  • Phone during customer support hours

We do not offer live chat at this time.


Policy & Support Links

For additional information, please review the following pages linked in our website footer:


Contact Information (Summary)

Business Name: Carter Wilson
Address: 3336 Sawmill Valley Drive, Mississauga, Ontario, Canada
Email: support@carterwinston.com
Phone: +1 437-989-4284
Customer Support Time: Monday to Friday: 9:00 AM – 5:00 PM (EST)